Returns
Returns, cancellations, and refunds
Return eligibility, return shipping responsibility, and refund timing are disclosed before payment and applied to order-linked support cases.
Order cancellationBuyers may cancel an unpaid order while it remains in PAYMENT_PENDING. After payment, contact support before fulfillment begins.Return windowNot yet publishedReturn shippingNot yet publishedRefund timingNot yet publishedHow to startOpen the order in Buyer Center and submit an order-linked support request with the affected item and requested resolution. Checkout remains unavailable until every required business identity and after-sales disclosure below is published.
Operating entityNot yet publishedRegistered addressNot yet publishedPublic contact email:Not yet publishedApplicable lawNot yet published Contact supportLook up an order